Privacy Policy – VortexGame

Last updated: [01/06/2025]

At VortexGame, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of data:

  • Personal information: name, billing address, shipping address, email address, phone number, and payment details.
  • Order information: products purchased, date/time of purchase, order history.
  • Device information: IP address, browser type, operating system, referring URLs, and browsing behavior.
  • Cookies and tracking data to enhance your shopping experience.

2. How We Use Your Information

We use the collected data to:

  • Fulfill orders and deliver products.
  • Process payments securely.
  • Communicate with you regarding your order or support inquiries.
  • Improve our website, products, and user experience.
  • Send marketing emails (only if you opt in).
  • Prevent fraud and ensure the security of our services.

3. Sharing Your Personal Information

We do not sell your personal data.
We may share your data with third parties only to help us operate our store and fulfill orders, such as:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping partners (e.g., DHL, UPS)
  • Email marketing platforms (if subscribed)
  • Legal authorities if required by law

4. Your Rights

You have the right to:

  • Access and request a copy of your data.
  • Correct or update inaccurate information.
  • Request deletion of your data (except for essential business/legal purposes).
  • Withdraw consent for marketing at any time.

5. Data Retention

We retain order and customer information for our records unless you request deletion. Data related to payments or tax records may be kept longer as required by law.

6. Security

We implement strong encryption and security protocols to protect your data. However, no system is 100% secure — please protect your passwords and access devices.

7. Third-Party Services

Our website may contain links or integrations with third-party services (e.g., YouTube, social media platforms). These services have their own privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with the updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at:
📧 Email: support@vortexgame.com